Enterprises don’t need more apps; they need one dependable corporate/B2B messenger that centralizes daily communication without giving up control over sensitive data. Gem Team is built around that idea. It combines chat, voice, video, file exchange, and real-time collaboration in a governed space designed for regulated industries and public-sector workloads.
One workspace for everyday communication
With Gem Team, the conversation stays intact from start to finish. A project can begin in chat, switch to a quick voice note, expand into a meeting with screen sharing, and wrap with the recording and files linked to the same thread. Conferences support up to 300 participants and include moderation and call recording, so all-hands and incident bridges don’t rely on external services. A modern interface—familiar to WhatsApp/Telegram users—keeps onboarding short, while real-time status, message editing, and delivery confirmation remove routine back-and-forth. For retention and discovery, the platform provides unlimited message history and unlimited file storage.
Data sovereignty and security by design
Gem Team treats security as a product foundation, not a checkbox. The platform follows data protection and data avoidance principles, aligns with ISO 27001 practices, and lets you define who can access information, where it is stored, how long it persists, and when it is automatically removed—including from end devices. Protection is layered end-to-end: TLS 1.3 in transport, encrypted metadata, encrypted messages, and encrypted storage, backed by granular access controls and audit trails for investigations and change control.
Deployment on your terms
Governance needs vary by industry and jurisdiction. Gem Team runs on-premise or in a secure cloud, and supports air-gap deployments for restricted environments. Optional metadata shredding and IP masking narrow exposure in high-sensitivity scenarios. Data remains encrypted at rest, can be hosted locally, and—critically—kept outside hostile surveillance regimes. The stack adapts to GCC requirements (including Qatar’s CRA) and aligns with GDPR.
Built for continuity, not just features
Availability is part of the security posture. Gem Team is engineered for mission-critical communication on fail-safe cluster servers with comprehensive backup concepts in Uptime Institute Tier III facilities and management. In practice, that means a dependable channel during routine operations and during outages that affect third-party providers.
Where a corporate/B2B messenger must differ
When organizations compare their options, a few practical deltas tend to decide the choice:
- Deployment choice: on-premise and cloud (many rivals are cloud-only).
- Customization by request: roadmap flexibility for internal requirements.
- Meeting scale: up to 300 participants with built-in recording and moderation.
- Retention at scale: unlimited history and unlimited file storage (Google Chat limits file storage).
- Voice messages & organization profiles: available where some competitors limit or omit.
- Support: 24/7 free support depending on package; others often require add-ons.
Company-wide communication and crisis response
Gem Team covers both everyday collaboration and edge cases. Remote and field teams rely on quick voice messages and clean file hand-offs. During cyber incidents or vendor disruptions, a fail-safe messenger keeps coordination intact. For emergency and crisis management, alerting, geolocation, recording, and moderation help leaders deliver a controlled response. For C-level and R&D work, strict access policies and strong encryption provide the confidentiality baseline these workflows demand.
Transparent engineering and SSDLC discipline
The product is built under a Secure Software Development Lifecycle from design through delivery. That includes SAST/DAST, dependency and secret scanning; penetration testing focused on IDOR and broken access control; hardened delivery with repository and CI access controls, secured CI/CD pipelines, and IaC security; plus audit logs, change tracking, regular architecture and vulnerability reviews, and designated security champions. The program is prepared for certifications such as ISO 27001 and backed by formal secure-coding guidelines.
Applied AI, deployed within your guardrails
Gem Soft’s team delivers applied AI where it belongs—on-premise or in cloud, under your governance. Options range from embedded assistants inside chat for contextual help and automation to standalone assistants for knowledge management or support, multi-agent systems for complex orchestration, and RAG pipelines that safely retrieve internal knowledge. Fine-tuning and evaluation live inside the same security envelope as your communications.
Who gains the most
Organizations that benefit first are those with strict oversight and sovereignty needs: government agencies and security services; telecoms, financial institutions, insurers, and investment firms; healthcare and pharmaceutical environments handling personal and clinical data (subject to local rules); and enterprises pursuing digital transformation, including programs aligned with Qatar Vision 2030.
Bottom line
A modern corporate/B2B messenger should centralize communication, enforce governance, and stay available when it matters. Gem Team brings those pieces together: unified chat, calls, video, files, and collaboration; sovereignty over data location and lifecycle; and a reliability profile built for real-world operations. For organizations standardizing communications without lowering the security bar, this is a straightforward path forward.
