One place for communication and work – Gem Team brings messages, calls, meetings, and document flow into a single workspace that feels as straightforward as a consumer messenger but behaves like an enterprise system. Teams move from text to voice to video without losing context, while IT and security gain central governance, auditing, and policy control. Decision cycles shorten because people no longer bounce between tools to finish one conversation.
From fragmented stacks to a unified platform
Many organizations have stitched together separate apps for chat, conferencing, file sharing, and task management. That approach introduces risk, complicates compliance, and wastes time. Gem Team replaces the patchwork with one platform where conversations, collaboration, and operational workflows live under consistent retention rules and auditable controls.
Meetings at scale and conversations that stay clear
Everyday threads sit next to shared files and project context, so nothing gets lost. Video conferences handle up to 300 participants and include screen sharing, built-in recording, and moderator tools suitable for all-hands meetings or incident bridges. Presence indicators, message editing, delivery confirmations, and native voice messages make exchanges more precise. History and file storage aren’t constrained by arbitrary caps, so long projects and regulated audits retain the full record.
Security and data sovereignty as the default setting
Gem Team is designed to minimize data exposure. The service accesses only what’s required to operate; metadata is anonymized or avoided wherever possible. Transport is protected with TLS 1.3, while messages, metadata, and storage remain encrypted at rest and in motion. The platform runs on fail-safe clusters with robust backup concepts, and hosting partners meet Uptime Institute Tier III facility and management certifications to preserve availability during peak demand and adverse events.
Control over data stays with the customer. You decide where information resides, who may access it, how long it’s kept, and when it is automatically wiped from servers and end devices. Policies align with ISO, GDPR, and GCC requirements, including Qatar’s CRA, so regional rules can be enforced in real deployments—not merely referenced in documentation.
Deployment options that match your risk profile
Gem Team runs on-premise, in a secure cloud, or in a hybrid model that assigns the right environment to each department’s sensitivity level. Optional IP masking and metadata shredding further reduce traceability. Fine-grained access controls and complete audit trails implement least privilege and separation of duties. Where networks must remain isolated, air-gapped installations keep operations offline without sacrificing day-to-day usability.
Why enterprises choose Gem Team over cloud-only suites
Gem Team emphasizes control, scale, and the ability to customize. Unlike services that require a single public-cloud model, it supports on-prem, cloud, or both. Large meetings are available out of the box, with recording included. Organizational profiles are first-class, voice messages are native, and message/file retention isn’t throttled by storage ceilings. Support is available 24/7 depending on the package, so incidents aren’t left until morning. For regulated, security-critical, or sovereignty-mandated environments, these choices are often decisive.
Built with SSDLC and transparent security practice
Security is embedded throughout the Secure Software Development Lifecycle. During development, the codebase is examined with SAST and DAST, dependency analysis, and secret scanners. Before releases, the platform undergoes penetration testing and targeted checks for broken access control and IDOR. Repository and CI access is tightly governed; CI/CD pipelines and infrastructure as code follow secure defaults. Audit logs, change tracking, and regular architecture and vulnerability reviews make the process traceable. The team maintains comprehensive security policies and secure coding guidelines and is prepared for certifications such as ISO 27001.
Enterprise AI that respects boundaries
Gem’s applied-AI team helps customers deploy LLM and ML workloads on-prem or in the cloud and tune inference for responsiveness. Assistants can be embedded directly inside chat to surface context, automate routine steps, and answer from internal knowledge. When broader knowledge access is needed, retrieval-augmented generation connects to documents in many formats. Multi-agent “swarm” setups coordinate complex workflows. Fine-tuning, prompt design, dataset curation, and model evaluation align with governance requirements, and the team delivers end-to-end AI products that integrate cleanly with Gem Team’s secure backbone.
Getting started without disruption
Rollouts typically begin by defining data-residency, retention, and access-control policies, then choosing on-prem, cloud, or a hybrid deployment. A pilot validates integrations and migration paths, followed by staged expansion across departments. Because the interface is familiar, training is light and adoption steady. Security teams can tighten policies over time and request targeted customizations to reflect internal processes.
Common questions
Can it run offline in a closed network?
Yes. Air-gapped and standard on-premise deployments are supported.
How many people can join a meeting?
Up to 300 participants with screen sharing, recording, and moderation.
What does data sovereignty look like in practice?
You choose hosting location and model, set retention and deletion policies, and automatically remove data from servers and end devices on a schedule. Transport and storage remain encrypted.
How does the platform handle compliance across regions like the EU or GCC?
SSDLC, logging, strict access control, and encryption align with ISO and GDPR principles and adapt to country-specific rules, including Qatar’s CRA.
Is support available around the clock?
Yes. Packages include access to 24/7 assistance for mission-critical needs.
Gem Team consolidates communication and collaboration in a security-first environment, returns control of data to the organization, and delivers deployment flexibility that cloud-only tools don’t offer. For enterprises seeking reliability, resilience, and privacy without sacrificing usability, it’s a practical alternative to Slack and Microsoft Teams.
